You may change your order up until the point of checkout, as once we receive an order, we pick and pack it quickly, to ensure it is dispatched as soon as possible.
You may cancel your order up until the point of dispatch. If you wish to cancel an order but you have already had confirmation that it is on its way to you, it will be up to you to return the unwanted item/s at your own expense.
Royal Mail or the courier will leave a card saying that they have attempted to deliver the parcel. The card will provide you with details on where the parcel has been delivered to, how to contact them to re-arrange a delivery or to advise where you can collect your parcel from.
We offer FREE Delivery on all standard UK orders that weigh up to 2 kg. Orders over this weight will have the delivery cost calculated at checkout.
We also offer international shipping to most countries. Prices for these are dependent upon size and weight and will be calculated at checkout. Please also see our Delivery Page for further information.
Orders for personalised items have 2 postage options; UK Standard Delivery - £2.95 (Delivery usually within 2 days after dispatch) OR UK Tracked 24 - £5.95 (Tracked delivery usually within a dayafter dispatch).
IMPORTANT: All personalised items are available to UK addresses only.
We do have some core stock items that we will restock once sold out, but we have many other items that are bought in limited quantities and once they sell out, they are gone for good. We strongly advise that if you see something you like, you snap it up sooner rather than later to avoid missing out.